Terms of Service

Headroom Consulting LLC Effective Date: April 30, 2026 Last Updated: April 30, 2026

These Terms of Service ("Terms") govern your access to and use of the website headroomconsulting.co (the "Site"), operated by Headroom Consulting LLC ("Headroom Consulting," "we," "us," or "our"), a Delaware limited liability company.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Site.

1. Overview of Services

Headroom Consulting provides AI capacity system implementation services for professional services firms (the "Services"). Our Site serves as an informational and marketing platform where visitors can learn about our Services, access educational resources, read blog content, and schedule consultations.

The specific scope, deliverables, timelines, and fees for any engagement are governed by a separate service agreement or statement of work entered into between Headroom Consulting and the client. These Terms govern your use of the Site only and do not replace or modify any separate service agreement.

2. Eligibility

Our Site and Services are intended for business professionals and organizations. By using our Site, you represent that you are at least 18 years of age and have the legal authority to agree to these Terms. If you are using the Site on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

3. Use of the Site

Permitted Use

You may use our Site for its intended purpose: to learn about our Services, read our content, schedule consultations, download resources, and interact with our blog.

Prohibited Use

You agree not to:

• Use the Site in any way that violates applicable local, state, national, or international law or regulation.
• Attempt to gain unauthorized access to any part of the Site, its servers, or any systems or networks connected to the Site.
• Use any automated system, including bots, scrapers, or crawlers, to access the Site for any purpose without our express written permission, except for standard search engine indexing.
• Reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Site or its content for commercial purposes without our express written permission.
• Transmit any viruses, malware, or other harmful code through the Site.
• Interfere with or disrupt the integrity or performance of the Site.
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.
• Collect or harvest any personal information from the Site or its users.
• Use the Site to send unsolicited communications, promotions, or advertisements.

We reserve the right to terminate or restrict your access to the Site at our sole discretion, without notice, for any conduct that we determine to be in violation of these Terms or harmful to us, other users, or third parties.

4. Intellectual Property

Site Content

All content on the Site — including text, graphics, logos, icons, images, audio, video, software, design elements, and the overall look and feel of the Site — is the property of Headroom Consulting LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from our Site without our prior written consent, except as follows:

• You may temporarily store copies in RAM incidental to your normal use of the Site.
• You may store files that are automatically cached by your web browser for display purposes.
• You may print or download a reasonable number of pages from the Site for your own personal, non-commercial use, provided you do not modify the content and retain all copyright and proprietary notices.

Our Brand

"Headroom Consulting," the Headroom Consulting logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Headroom Consulting LLC. You may not use these marks without our prior written permission.

Client Engagement Deliverables

For clients who engage our Services under a separate service agreement: all deliverables specifically created for a client — including custom workflows, standard operating procedures (SOPs), and configurations tailored to the client's business — are owned by the client upon full payment, unless otherwise specified in the applicable service agreement.

Headroom Consulting retains ownership of and all rights to its pre-existing intellectual property, including its proprietary methodologies, frameworks, tools, templates, and general know-how developed independently or across multiple engagements. Where such pre-existing materials are incorporated into client deliverables, Headroom Consulting grants the client a non-exclusive, perpetual, royalty-free license to use those materials within their own business operations.

For clarity: any general-purpose tools, processes, or frameworks that Headroom Consulting develops — even if initially created during or inspired by a client engagement — that do not contain the client's confidential information, proprietary data, or trade secrets, remain the property of Headroom Consulting and may be used, modified, and distributed freely in connection with other client engagements or business activities.

5. Blog and User-Generated Content

Our Site may include a blog or other areas where visitors can post comments or other content ("User Content").

Your Responsibilities

By posting User Content, you represent and warrant that:

• You own or have the necessary rights and permissions to post the content.
• Your content does not violate the rights of any third party, including intellectual property, privacy, or publicity rights.
• Your content is not unlawful, defamatory, obscene, threatening, harassing, discriminatory, or otherwise objectionable.

Our Rights

By posting User Content on our Site, you grant Headroom Consulting a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, display, and distribute your User Content in connection with the operation of our Site and business.

We reserve the right, at our sole discretion and without notice, to:

• Monitor, review, edit, or remove any User Content for any reason.
• Refuse to post or remove any User Content that violates these Terms or that we find objectionable.
• Suspend or terminate the ability of any user to post content.

We are not responsible or liable for any User Content posted by visitors, and the views expressed in User Content do not represent the views of Headroom Consulting.

6. Scheduling and Consultations

Our Site allows you to schedule consultations through a third-party scheduling platform (currently Calendly). When you book a consultation:

• You agree to provide accurate and complete information.
• You understand that scheduling a consultation does not create a client relationship or obligate either party to enter into a service agreement.
• You agree to our cancellation and rescheduling policies as communicated during the booking process.

Consultations are offered at no charge unless otherwise stated. We reserve the right to decline or cancel any consultation at our discretion.

7. Lead Magnets and Downloadable Resources

We may offer downloadable resources (such as the AI Capacity Scorecard) in exchange for your contact information. By requesting a resource:

• You agree to provide accurate contact information.
• You understand that we may use your contact information to follow up with you regarding our Services, in accordance with our Privacy Policy.
• You may opt out of future communications at any time by following the unsubscribe instructions provided in our emails or by contacting us at privacy@headroomconsulting.co.

All downloadable resources are provided for informational purposes only and remain the intellectual property of Headroom Consulting LLC. You may not redistribute, resell, or republish these resources without our written permission.

8. Third-Party Links and Services

Our Site may contain links to third-party websites, platforms, or services that are not owned or controlled by us. These include, but are not limited to, Calendly, Typeform, and social media platforms.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. Your interaction with third-party services is governed by their respective terms and policies. We encourage you to review the terms and privacy policies of any third-party sites you visit.

9. Linking to Our Site

You are welcome to link to our Site from your own website, blog, social media account, or other platform, provided that:

• The link does not suggest any form of association, endorsement, or approval by Headroom Consulting where none exists.
• The link is not used in a way that is misleading, defamatory, or otherwise objectionable.
• The linking site does not contain content that is unlawful, offensive, or harmful.
• You do not frame or present our Site or its content in a way that misrepresents its source or suggests a relationship with Headroom Consulting that does not exist.

We reserve the right to request the removal of any link to our Site at our discretion.

10. Disclaimers

General Disclaimer

THE SITE AND ALL CONTENT, RESOURCES, AND SERVICES PROVIDED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, HEADROOM CONSULTING DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

No Professional Advice

The content on our Site — including blog posts, case studies, downloadable resources, and general descriptions of our Services — is provided for informational purposes only and does not constitute professional, legal, financial, or business advice. You should consult with qualified professionals before making business decisions based on information obtained from our Site.

Results Disclaimer

Any results, metrics, case studies, or performance figures referenced on our Site are based on specific client engagements and are provided for illustrative purposes only. Results vary by firm size, scope, industry, and current workflows. Past performance does not guarantee future results.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HEADROOM CONSULTING LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, AGENTS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO:

• YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE SITE;
• ANY CONTENT, INFORMATION, OR RESOURCES OBTAINED FROM THE SITE;
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS;
• STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; OR
• ANY OTHER MATTER RELATING TO THE SITE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SITE EXCEED ONE HUNDRED DOLLARS (USD $100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12. Indemnification

You agree to indemnify, defend, and hold harmless Headroom Consulting LLC, its members, managers, employees, agents, and service providers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Site or violation of these Terms.
• Any User Content you post on the Site.
• Your violation of any rights of a third party.
• Your violation of any applicable law or regulation.

13. Dispute Resolution

Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules in effect at the time the arbitration is initiated.

• The arbitration shall take place in the State of Delaware, or at a location mutually agreed upon by the parties, or remotely via videoconference.
• The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
• Each party shall bear its own costs and attorneys' fees in connection with the arbitration, unless the arbitrator determines otherwise.

Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

14. Governing Law

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

15. Changes to These Terms

We may update these Terms from time to time at our sole discretion. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Headroom Consulting LLC regarding your use of the Site. These Terms do not govern any separate service agreement, statement of work, or other contract entered into between Headroom Consulting and a client.

18. Contact Us

If you have any questions about these Terms, please contact us:

Headroom Consulting LLC Email: privacy@headroomconsulting.co Website: headroomconsulting.co

These Terms of Service are provided for informational purposes and do not constitute legal advice. Headroom Consulting LLC recommends consulting with a qualified attorney to ensure full compliance with applicable laws.